Hearing the term “concierge” may bring to mind hotels. The term “front desk” may make you think of a doctor’s office.
Office buildings and apartment buildings are actually the places that most often make use of concierge/front desk security agents who keep watch over the comings and goings of building occupants and activities throughout the premises.
We understands that our security professionals are also our front line Ambassadors.
Greeting, checking in, and directing visitors.
Maintaining constant surveillance of assigned areas.
Monitoring operational procedures.
Providing customer service for residents, visitors, and/or guests.
Responding to calls for assistance.
Protecting the property from theft, accidents, fire, and other threats.
Writing accident and incident reports for any suspicious activities or safety hazards.
Checking bags and packages, as needed.
Enforcing access control and assuring that only authorized personnel building.
